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Training

Introduction

Broadleaf provides risk management training, for both in-house and public courses. In-house courses are tailored for the specific needs of the host organisation, its approach to risk management and the capabilities and backgrounds of the participants.

Topics on which we provide training include:

  • Enterprise risk management
  • Project risk management
  • Quantitative modelling of uncertainty
  • Procurement risk management
  • Specialised and advanced topics relating to uncertainty.

Our courses range from half a day to four and five days. They usually contain a blend of presentations, case studies, hands-on participant exercises and discussion. Training is usually broken into modules, in each of which we like to:

  • Review the concepts of the module and the relevant theory
  • Discuss the ways in which the concepts are applied, using examples from client activities across a wide range of sectors in which we have been involved and tailored to the participants' interests
  • Engage in case study exercises to explore each concept in more detail, and discus the outcomes and the practical lessons.

In our longer courses we include a major half-day case study component, in which participants work in teams to draw together the main topics discussed in the training.

We have recently teamed with Landell, a registered training organisation, to develop and deliver accredited risk management training. This assessable course enables successful students to use the course as part of a Cert IV in Government (Procurement and Contracting).

If you would like to discuss your training needs and how we might help you, please contact Dale Cooper.

Topics in a typical ERM or PRM training course

The following table indicates the topics that are covered in a typical three-day or four-day training session.

Table 1: Topics in a 3-day or 4-day course

Foundations of risk and risk management

  • Basic concepts of risk and risk management
  • Definitions
  • How risk comes about
  • The risk management process of ISO 31000
  • Enterprise risk management and a framework for risk management

RM process – communication and consultation

  • Stakeholder analysis
  • Risk perception
  • Communications planning

RM process – establishing the context

  • External factors
  • Internal factors
  • Risk management context
  • Developing risk criteria to reflect your risk appetite and risk attitude
  • Key elements
  • Workshop preparation and briefing notes

RM process – risk identification

  • Basic concepts
  • Brainstorming
  • Structured what-if (SWIFT)
  • HAZOP and other specialised techniques

RM process – risk analysis

  • Basic concepts
  • Controls and control effectiveness
  • Consequences, likelihoods and risk rating
  • Potential exposure

RM process – risk evaluation and treatment

  • Criteria
  • Prioritisation
  • Cost benefit analysis
  • ALARP and SFAIRP
  • Qualitative evaluation
  • Control design process
  • Bow tie analysis
  • Risk sharing in contracts and insurance
  • Risk treatment options and planning

RM process – monitor and review

  • Defining key controls and their assurance
  • Environmental scanning
  • Post project and post event analysis
  • Root cause analysis

Group case study exercise

Half-day practical exercise, followed by a presentation and feedback session

RM for projects and investments

  • Basic concepts
  • Phases, criteria and governance
  • Integrating risk management into project management
  • Risk-focussed peer review for major projects

Implementing effective RM

  • Framework elements
  • Integration into decision making
  • Integration with assurance and internal audit planning
  • Management of change
  • RM performance management and reporting
  • Maturity evaluation
  • RM Plans
Dr Dale Cooper leading an Enterprise Risk Management training session in Doha, Qatar, in June 2014. Photo credit: Excelledia

Quantitative modelling of uncertainty

Broadleaf has been at the forefront of quantitative modelling of uncertainty since it began to enter mainstream business and projects thirty year ago or more. From what can be a confusing array of methods and approaches in use today, we have distilled straightforward techniques for understanding and modelling uncertainty in costs, schedules, cash flows and other quantitative measures of projects, businesses and other operations. We provide training in the application of these techniques for:

  • Cost risk assessment and contingency setting, including the effects of schedule and escalation uncertainty on costs
  • Schedule risk assessment and target setting
  • Business case analysis
  • Cash flow risk assessment, including uncertainty in NPV, ROI and payback period
  • Tender price risk adjustment for tender evaluation and selection
  • Cost benefit analysis, option selection and strategic decision making

Most of our quantitative modelling is performed using @Risk for Excel and Primavera Risk Analysis. We also use other tools as necessary.

Procurement risk management and related training

Managing risk is an integral part of good management, and fundamental to achieving effective procurement of goods and services, particularly for large scale or complex procurement activities. Risk management may involve functions many managers do already in one form or another – sensitivity analysis of a financial projection, scenario planning for a procurement appraisal, assessing the contingency allowance in a cost estimate, negotiating contract conditions or developing contingency plans.

Broadleaf provides a range of training courses targeted at conducting risk management as an effective element of the procurement process. Our courses cover the full life cycle of procurement as illustrated in the table below and have been delivered to both government and private sector organisations.

Table 2: Risk management in the procurement life cycle

Procurement stage

Application examples

Objectives and requirements analysis

Assessment of internal skills needed to assure the success of the process (for example, for procurement of services by outsourcing)

Formulation of procurement strategy

Incentive contract performance and fee modelling Development of equipment acquisition strategies

Capital evaluation

Capital evaluation of major spending initiatives (some examples from our recent experience include new mine development, IT systems acquisition, infrastructure provision and selection of capital equipment within major developments)

Analysis of options

Board, Cabinet and Ministerial submissions for approval of major projects Applications for additional funding

Preparation of procurement documents

Detailed development of Requests for Tender documents that address risks appropriately, including draft contracts with appropriate risk allocation

Preparation of tender evaluation plans

Preparation and assessments of key delivery requirements for Tender Evaluation Plans

Evaluation and selection of tenders

Evaluation of tender submissions taking account of bidders’ capacity to manage the risks involved

Negotiation and signature of contracts

Review of negotiation priorities ensuring effective risk allocation and management focus on important risks

Implementation and delivery

Identification and management of implementation risks, including approvals, technical, construction, budgets, phasing, milestones

Commissioning and handover

Development and management of test and commissioning, transition, delivery

Advanced training topics

We provide advanced training in topics related to uncertainty and its management. These are often four-hour to six-hour modules that are presented following or in conjunction with longer basic courses, for more advanced practitioners.

Topics we have covered recently include:

  • Root cause analysis
  • Strategic decision making with uncertainty
  • Dealing with longer-term change
  • Introduction to quantitative modelling of uncertainty
  • Evaluation of capital projects
  • Schedule uncertainty and how to address it

Some of our training clients

We have provided many in-house and public training courses for a range of clients recently, all tailored for the specific audiences. We have a broad range of training material on which we can draw.

Abu Dhabi Retirement Pensions and Benefits Fund

2-day ERM course for the Chief Executive and his senior management team, Abu Dhabi

ADNOC Offshore (formerly Zakum Development Company, ZADCO)

1-day business risk management training workshops as required for selected business units, Abu Dhabi

Anglo American

4-day and 3-day courses for the College of Reviewers, Johannesburg, and and half-day intensive development courses on advanced risk management topics for specialists

Australian Government, Public Governance, Performance and Accountability Act (PGPA)

Half day executive course on risk management under the new PGPA Act – Risk Management for Executives One day course on risk management under the new PGPA Act – Risk Management for Managers

Australian Sports Commission, National Sporting Organisations

Half day course titled Risk Management for Directors and Board Members of Sporting Organisations, delivered to all States and Territories – 7 courses in all.

Barclay Mowlem

1-day course on risk modelling with @Risk for Excel, Sydney

BHP

5-day Project Risk Management courses, Houston, Johannesburg, Melbourne and Santiago

Department of Defence

  • Applications Development Branch - 1-day course titled Introduction to Risk Management – two courses delivered. Mentoring to Branch Risk Management Champions for period of six months.

  • CIO Group - 1-day course titled Risk Management in Procurement and Contracting. Four courses delivered

  • Military Aircrew - Half day course titled Aviation Risk Management (AVRM), delivered to all Australian Defence Force aircrew across a period of three months, to all major Defence aviation bases, Army, Navy and Air Force (approximately 20 courses)

  • Munitions Branch - Half day course for Branch executives - one course delivered to Branch senior staff. Half day course titled Introduction to Risk Management – three courses delivered to all Branch staff. Mentoring to Branch Risk Management Champions for period of six months

Department of Industry, ICT Small to Medium Enterprises Mentor Program

1-day course titled Effective Risk Management in Tendering for Government Contracts, six courses delivered in Vic, NSW, Qld and ACT

Eskom

5-day Integrated Risk Management courses, half-day management awareness raising, 2-day introductory courses, Johannesburg

Excelledia Quality Consulting

3-day public courses on Enterprise Risk Management, Doha, Qatar

IP Australia

One day course titled Introduction to Risk Management – two courses delivered Half day risk management training course for IP Australia executives – one course delivered Mentoring to Branch Risk Management Champions for period of six months

MMG

4-day training business and project risk management for risk champions

National Security College, Australian National University

An important, key 2-hour course element, titled Introduction to ISO31000 Risk Management - two of these sessions have been delivered at the Australian National University

New Zealand Treasury

Short awareness-raining sessions on specific aspects of risk management in business case development and resource allocation, Wellington

Norilsk Nickel

2-day quantitative risk analysis course, tailored for nickel mine and process plant development projects, Perth

Railcorp, New South Wales

3-day course for risk management champions, Sydney

SAMA Audit Systems and Softwares

2-day public courses on Enterprise Risk Management and Project Risk Management, Mumbai and Delhi; specialist sessions on risk management, internal audit and assurance in Mumbai

Saudi Aramco

3-day quantitative risk management training for selected managers and analysts, Dhahran

South Australian Government

A variety of half-day training sessions on risk management, internal control and governance, risk management and procurement, and general risk management in the public sector, Adelaide, for diverse agencies including Attorney General’s Department, Department of Human Services and South Australian Insurance Corporation SAICORP

State Services Commission (New Zealand)

One-day courses on procurement risk management, Auckland and Wellington

Sydney Water Corporation

Many courses on aspects of enterprise risk management and project risk management, from several hours to several days, for executive and operations teams from across the organisation.

Transnet

4-day risk management champions courses, risk management forums, training briefing for the Executive Risk Management Committee, training briefing for the Board Risk Committee, specialist courses on root cause analysis and control design and assurance, Johannesburg

Transurban

Half-day, 1-day and 3-day courses for managers and Risk Champions, specialist courses on specific risk management topics and techniques, training briefings for the Executive and the Board, Melbourne, Sydney and Washington DC

Values of Government and Procurement (VGAP) Accreditation Scheme

Accredited 1-day course as part of a Cert IV in Government (Procurement and Contracting – Identify and Manage Risks) for Victorian government procurement entities.

VicRoads

1-day courses in project risk management, delivered in Melbourne and at regional sites throughout Victoria

Victorian Managed Insurance Authority

Various short courses and risk management awareness-raising sessions for public sector managers, Melbourne

Woodside Energy

1-day value-of-information course, Perth

Xstrata

2-day, 3-day, 4-day and 5-day courses for senior managers and Risk Management Champions, Brisbane, Sydney, Hunter Valley, Johannesburg, Rustenburg, Sudbury, Toronto and Witbank

Participant feedback

We seek formal feedback from participants in all our courses, to allow us to adjust and improve them as necessary. Here are some participant comments from a recent ERM course:

  • Confident facilitator, listened and answered participants.
  • Instructor with vast knowledge and experience.
  • Content of the course – relevant to the participants’ job responsibilities.
  • Practising the process through a case study.
  • High level of competence by facilitator.
  • Interesting workshop and one of the best I have attended.
  • Excellent job! Thank you!
  • Very good workshop. Presented by a highly qualified risk expert, highly recommended.