Options for addressing nonconforming imported products and materials

This case describes how options were developed for addressing the root causes of nonconforming imported products and materials. It is an extension of an earlier case study that described the associated root cause analysis. The case highlights the uses of bow tie analysis, and the value of preparation and stakeholder engagement.

The new case can be found here.

The earlier case, which formed the first party of this work, can be found here.