An agency with responsibility for the oversight of child care services wished to develop a risk management approach to monitoring the compliance of service providers with the regulations. This had to be done in the face of competing expectations: judicial and community demands for additional regulatory measures to protect children in child care, and industry and community requirements for more services and more affordable care. The lessons apply to the delivery of human services more widely.
Creating value from uncertainty
Broadleaf Capital International is a specialist management consultancy. Our expert team brings decades of experience, leading methods and a deep understanding of uncertainty and how it can be understood and managed. We operate around the world.
Latest from Broadleaf
Corporate social responsibility (CSR) is a guiding principle of many organisations. The relatively monolithic nature of corporations and regulators contrasts with the diversity often found within communities affected by a business or public sector activity. Those seeking to satisfy their CSR obligations and aspirations need a means of understanding the complex positions of the communities they affect both at key decision points and as it evolves over time.